Returns
If you’re not satisfied with your order, contact us at xdesignerbreeds.shop@gmail.com within 30 days of delivery to request a return. Please include your order number and the reason for the return.
The customer is responsible for return shipping costs. Once approved, return items should be mailed to:
X-Designer Breeds
PO Box 151609
Dallas, TX 75210
Refunds
Once we receive and inspect your returned item, we’ll notify you of the approval status. Approved refunds are issued to your original payment method. Please allow standard processing time for your bank or card issuer to post the refund.
Damaged or defective items
If your item arrives damaged or defective, contact us at xdesignerbreeds.shop@gmail.com with photos of the issue within 30 days of delivery, and we’ll work with you on a replacement or refund.
Non-returnable items
Because our products are fulfilled through multiple suppliers, some items may have supplier-specific return limitations. Any such exceptions will be noted on the product page.
Questions
Reach us any time at xdesignerbreeds.shop@gmail.com.
Last updated: August 2026